Telephone Feature Descriptions
Automatic Callback
How often do you call someone whose line is busy? Instead of dialing the number over and over again, let Automatic Callback do the work for you. Automatic Callback will keep dialing for up to 30 minutes until the number is free, then signal you with a special ring back. When you pick up the phone, the call is automatically placed for you.
How It Works:
1. When you hear a busy signal, hang up.
2. Pick up handset and listen for the dial tone, press *66 (or 1166 on rotary or pulse phones).
3. Your phone will check the number for up to 30 minutes.
4. A special callback ring alerts you if the line becomes free in 30 minutes.
5. Pick up handset to automatically place the call.
6. To cancel Automatic Callback. Press *86 (or 1186 on rotary or pulse phones).
NOTE:
*To restart the 30 minute clock, repeat steps 1 through 3.
*Service does not work on 800 and 900 numbers, numbers outside the specified service area, or on lines where Call Forward and some other call services have been activated.
*You may still place and receive calls while waiting for a busy line to become free.
Automatic Recall/Automatic Redial
This handy and popular feature makes it possible to obtain the number of the last person who called your phone. If it is known, you will immediately be told the last caller’s number and be given the option to call them back.
How It works:
1. Pick up the handset and listen for the dial tone.
2. Press *69 (or 1169 on rotary or pulse phones) Follow the prompts.
3. Your phone will dial the number of the last incoming call.
4. If the line is busy:
a. Hang up. Your phone will keep trying the line for up to 30 minutes.
b. A special callback ring alerts you if the line becomes free in 30 minutes.
c. Pick up handset to automatically place the call.
5. To cancel Automatic Recall, press *89 (or 1189 on rotary or pulse phones).
NOTE:
Does not work on 800 and 900 numbers, numbers outside the specified service area, or on line where Call Forward and some other call services have been activated.
Call Forwarding
A must for anyone who needs to stay in touch. Call Forwarding does just what it says, letting you forward all of your calls to any phone, anywhere.
How It Works:
1. Press *72 (or 1172 on rotary or pulse phones) and wait for a dial tone.
2. Dial the number that you wish to forward your calls to (if it is long distance remember the “1” plus the area code).
3. Remain on the line until someone at the forwarded location answers.
4. If no one is at the forwarding location to answer the phone, or if the line is busy, you must repeat steps 1 and 2, then remain on the line until a confirmation tone is heard.
5. To cancel Call Forwarding, press *73 (or 1173 on rotary or pulse phones) and wait 4 seconds for confirmation tone.
Note:
*You are billed for any toll charges when the forward-to number is outside your local area.
*If you only want specific calls to be forwarded, refer to the Selective Call Forwarding..
Call Hold
Call Hold allows a customer to return the telephone's handset to its hook while a call is in progress.
On the phone and have to do something real quick, like put something away, or finish something, or ask someone a question and you don't want to hang up? Just put the customer on hold and set the phone down, then resume the conversation when you are ready.
Call Name Delivery
Call Name Delivery displays the name of the caller when available.
Tired of telemarketers, unimportant calls during dinner with the family, someone interrupting your favorite tv show, or just want to keep track of who has called? This feature allows a customer to see who is calling before they pick up the phone. If you miss the call, or just didn't want to answer, you'll now know who to call back.
Call Number Delivery
Call Number Delivery provides the subscriber with the directory number (DN)of the calling party during the ringing cycle.
Call Waiting
Our most popular calling feature, Call Waiting means you can answer a second incoming call without hanging up on the person you are speaking to.
How It Works:
1. When you are notified of the incoming call by a Call Waiting alert tone, press and release the receiver button to put the original party on hold. You are then connected to the calling party.
2. To alternate between parties, press and release the receiver button again.
3. If you wish to end the original conversation when you hear the Call Waiting alert tone, simply hang up. Your telephone then rings and you are connected to the calling party.
4. To cancel Call Waiting for a single call only, press *70 before making the call:
a. the dial tone will return, then dial the number as normal.
b. Upon completion of the call, the Call Waiting feature will automatically reactivate.
Distinctive Ring/Directory Number
Distinctive Ring/Directory Number allows a customer to receive a distinctive ringing pattern on a second directory phone number using the same equipment as the first phone number.
Do you have a fax machine and never know rather someone is calling or you're getting a fax? Do you have children and not sure if the phone is for them, or for you? This feature allows you a second phone number with a different ring all through your original equipment.
Speed Calling 8 & 30 Number
By simply punching one or two numbers, you can reach frequently dialed numbers in an instant. No more misdialed or forgotten numbers. Local and long-distance calls are a touch away in a 8 or 30 number capacity.
How It Works:
With the 8-Number Option, you Speed Dialing codes are the single digits 2 through 9. With the 30-Number Option, your Speed Dialing codes are the double digits 20 – 49.
1. To enter a Speed Dialing code, press *74 (or 1174 on rotary or pulse phones) for the 8-Number Option or press *75 (or 1175 on rotary or pulse phones) for the 30-Number Option and wait 4 seconds for dial tone.
2. From the available code numbers, dial the code number you wish to substitute for the directory number.
3. Dial the directory number to be stored that corresponds with the code number selected in step 2 and wait 4 seconds for 2 bursts of dial tone; then hang up.
4. Repeat steps 1 through 3 for each number to be stored using a different code number each time. If you wish to replace a previous number with a new one, repeat steps 1 through 3 using the old code number, but inserting the new directory number.
NOTE:
*To use a Speed Dialing code that has been programmed for your telephone, dial the code number and wait 4 seconds for the call to be placed.
Three Way Calling
Whenever you need to talk to two people at once, Three-Way Calling is the smart solution. In an instant, you can add a third party to your line, saving you from making separate calls. This is a great feature for enhancing business communications or planning events.
How It Works:
1. To initiate Three-Way Calling press the receiver button for 3 seconds to put the original party on hold, then release. Listen for three bursts of dial tone followed by a steady dial tone.
2. Dial the number of the third party. When this party answers, you can talk privately. When you are ready to establish the conference connection press the receiver button for 3 second, then release.
3. When the originating party hangs up, all parties are disconnected and the call is completed.
Note:
* If the Third party does not answer or the line is busy press and release the receiver button and you are reconnected to your original party.
